Insights & stories
Practical pieces about websites, apps, software and machines, without the fluff.
A practical checklist for keeping your online community healthy as it grows
A step-by-step checklist for setting up rules, moderation and structure before your community outgrows the founder answering everything personally.
Read moreWhen your business actually needs an app, not a website
A look at four common beliefs about needing a mobile or web app instead of a website, and what's actually true for most businesses.
Read moreHow it actually works when one team handles your website, app and machines
A walkthrough of what happens step by step when a website, a customer app, custom software and a machine retrofit all need to work together, and why splitting that across separate suppliers usually costs you time.
Read moreTurning raw business data into dashboards your whole team can read
Spreadsheets, an off-the-shelf BI tool, or a custom dashboard: an honest comparison of the three real ways to make sense of your data, and when each one is the right call.
Read moreSmall design changes that turn more visitors into customers
You don't need a full redesign to sell more. A few common beliefs about website design are simply wrong, here's what actually moves the needle.
Read moreWhy an accessible website is better for everyone, and for your ranking
Accessibility is often treated as an afterthought, but the same choices that make a site usable for everyone are the ones Google rewards. Here's what actually drives the cost, and where businesses waste money fixing it later.
Read moreWhat actually drives the cost of a webshop, template or custom
Four common assumptions about webshop pricing that don't hold up, and what actually determines whether a template or a bespoke build is the right call.
Read moreWhen a chatbot actually helps, and when it just makes people angrier
A field note on testing a client's chatbot and discovering that the difference between helpful and annoying has almost nothing to do with how smart the AI is.
Read moreMachine retrofit or buy new? What actually extends a machine's life
The steel on most production machines outlasts the controls by decades. Here's what actually determines whether a retrofit makes sense, or whether it's time to buy new.
Read moreThe SEO basics every business website needs in 2026
Google has changed a lot, but the fundamentals that make a website findable have barely moved. Here is what actually matters in 2026, without the jargon.
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