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Insights & stories

Practical pieces about websites, apps, software and machines, without the fluff.

A practical checklist for keeping your online community healthy as it grows
1 Oct 2026

A practical checklist for keeping your online community healthy as it grows

A step-by-step checklist for setting up rules, moderation and structure before your community outgrows the founder answering everything personally.

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When your business actually needs an app, not a website
22 Sept 2026

When your business actually needs an app, not a website

A look at four common beliefs about needing a mobile or web app instead of a website, and what's actually true for most businesses.

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How it actually works when one team handles your website, app and machines
17 Sept 2026

How it actually works when one team handles your website, app and machines

A walkthrough of what happens step by step when a website, a customer app, custom software and a machine retrofit all need to work together, and why splitting that across separate suppliers usually costs you time.

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Turning raw business data into dashboards your whole team can read
24 Aug 2026

Turning raw business data into dashboards your whole team can read

Spreadsheets, an off-the-shelf BI tool, or a custom dashboard: an honest comparison of the three real ways to make sense of your data, and when each one is the right call.

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Small design changes that turn more visitors into customers
17 Aug 2026

Small design changes that turn more visitors into customers

You don't need a full redesign to sell more. A few common beliefs about website design are simply wrong, here's what actually moves the needle.

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Why an accessible website is better for everyone, and for your ranking
5 Aug 2026

Why an accessible website is better for everyone, and for your ranking

Accessibility is often treated as an afterthought, but the same choices that make a site usable for everyone are the ones Google rewards. Here's what actually drives the cost, and where businesses waste money fixing it later.

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What actually drives the cost of a webshop, template or custom
30 Jul 2026

What actually drives the cost of a webshop, template or custom

Four common assumptions about webshop pricing that don't hold up, and what actually determines whether a template or a bespoke build is the right call.

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When a chatbot actually helps, and when it just makes people angrier
20 Jul 2026

When a chatbot actually helps, and when it just makes people angrier

A field note on testing a client's chatbot and discovering that the difference between helpful and annoying has almost nothing to do with how smart the AI is.

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Machine retrofit or buy new? What actually extends a machine's life
13 Jul 2026

Machine retrofit or buy new? What actually extends a machine's life

The steel on most production machines outlasts the controls by decades. Here's what actually determines whether a retrofit makes sense, or whether it's time to buy new.

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The SEO basics every business website needs in 2026
8 Jul 2026

The SEO basics every business website needs in 2026

Google has changed a lot, but the fundamentals that make a website findable have barely moved. Here is what actually matters in 2026, without the jargon.

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